Substance Use Disorder Treatment - Job Openings

Operation Stand Down Tennessee

1125 12th Avenue South, Nashville, TN 37203-4709

(615) 248-1981    Fax (615) 248-1987    www.osdtn.org


Transitional Housing Program (THP) Case Manager

Position:          Full Time / Regular Exempt

Supervisor:      Transitional Housing Program Coordinator

Description:     The Transitional Housing Program Case Manager at Operation Stand Down Tennessee is responsible for the overseeing and managing the placement, stay and discharge of homeless Veterans in  our Bridge (0-90 Day) and  Service Intensive (0-2 years) transitional housing program. He/she will work with individual Veterans to secure independent permanent housing as well as secure/maintain employment/income. As a case manager, he/she will design, update and monitor the Veteran’s completion of an individualized care plan, as well as participation in agency/community services, and participation in relevant physical, emotional, housing, employment, social and/or practical services. The THP Case Manager is also responsible coordination of the general operations of one or more of the agency’s transitional housing sites.

Principal Duties and Responsibilities

Case Management:

  • Completes a full range of case management activities with homeless Veterans (including those with mental health/substance abuse concerns): Assessment, Care Planning (develop, monitor, update and revise), Referral, Liaison, and Education.
  • Provides orientation to and monitoring of the Veteran’s adherence to program / house rules and participation in program / community services, groups, and activities.
  • Assists in the process of securing and maintaining needed program(s) eligibility documentation.
  • Participates in the design, delivery and/or facilitation of group therapeutic, educational, support and /or recreational activities.  
  • Facilitates and coordinates Veteran’s access to and appropriate use of OSDTN Finance Department for payment of program fees.
  • Participates with team to identify, develop and implement best practices for services.
  • Maintains needed documentation of services rendered to include: contacts, units, progress notes, assessments, care plans and outcomes.
  • Maintains work consistent with Department/Team Quality Assurance Standards. 

House Administration:

  • Implements, documents and reports THP defined monitoring activities (visits, inspections, drills, auditing) for assigned house(s) to insure adherence to grant, community and government standards and rules for safety, security, functionality and cleanliness of residences.
  • Provides oversight and supervision to the Resident Manager /Assistant Resident Manager to enhance their ability to fulfill their job responsibilities.
  • Maintains needed inventory of house supplies (nutrition, cleaning, educational & recreation).
  • Works with Facilities and Maintenance staff in the identification and completion of planned/needed replacement, repairs and renovations of building, furniture and/or appliances for assigned house(s).

General Duties

  • Adheres to Agency and Department policies and procedures
  • Participates in Agency and Department meetings and events, collection of data/information, and Quality Improvement Monitoring and Review.
  • Performs other duties as designated by supervisor or agency

Qualifications / Knowledge


  • Bachelor degree in human services and/or commensurate one or more years of experience in direct delivery of social services to consumers.
  • LADAC and/or CPRS strongly preferred for those without a degree
  • Strong preference for those candidates with 2 or more years of addiction recovery.
  • Strong preference for those candidates with experiences with Veterans and/or transitional housing.
  • Strong preference for those candidates with substance abuse /behavioral health services and support networks with veterans.
  • Knowledge of the Middle Tennessee region’s Veteran, community (especially homeless), behavioral health services and resources.


  • Veteran preferred
  • If in recovery, possessing 2 or more years of drug/alcohol free time.
  • Excellent organizational, multi-tasking and time management skills.
  • Broad capacity for global thinking and creative problem solving
  • Ability to motivate clients and staff toward success.
  • Compassionate, energetic and team focused.
  • Comfortable in individual, group and public speaking environments


  • Working knowledge of automated data processing programs including windows based programs (Word, Outlook, Power Point and Excel)
  • Possess valid, current Tennessee driver’s license.

Physical Demands

The employee must be able to: drive a motor vehicle; operate computer equipment; occasionally lift medium weight objects; preform outreach duties in variable weather conditions for street outreach efforts.

Work Environment

The work environment will reflect differing components of the employee’s job tasks. 75% of direct services / administrative tasks will be completed in the OSDTN office with the remaining 25% conducted in the 7 transitional housing units. There may be some opportunities for telecommuting as indicated.

Please send résumé, cover letter, salary expectation and DD214 Member Copy 4 (if applicable) to:

(Mail) HR/Murrie, Operation Stand Down Tennessee, 1125 12th Avenue South, Nashville, Tennessee 37203 or  (e-mail) jobs@osdtn.org, Word / PDF-only documents may be e-mailed, please include THP Case Manager position in the subject line.  Deadline for submission of documents is Tuesday May 2 2018, 2016. No phone calls accepted.




Redline and Clearinghouse Specialist


Front Desk/Daily Operations

  • Answer multiple phone lines/route calls or assist callers
  • Assists with preparation of meeting, training, or membership packets and distributes as directed
  • Assist with staff projects such as bulk mailings, checking in and shelving bookstore stock, inventorying of office supplies, copying, faxing and other general office duties as assigned
  • All interactions in all areas of responsibility will be professional, courteous and supportive

Redline Responsibilities

  • Answer REDLINE as assigned; REDLINE responsibilities are primary and should always super cede any Clearinghouse or Bookstore responsibilities
  • Provide confidential, alcohol, tobacco and other drug information and referral resources according to REDLINE manual
  • Report any incorrect provider information, service trends or urgent issues to supervisor promptly

Clearinghouse and Bookstore Responsibilities

  • Participates with inventories as assigned
  • Assist Clearinghouse, Library and Bookstore customers using videomate software
  • Monitors video returns and accounts
  • Assist with checks of video drop box – process and shelve returns
  • Document and report to supervisor the number of Walk-ins/Video Rentals/Library check outs for the month as well as other reports as requested regarding Clearinghouse use
  • Assist with preparation of video shipments for daily UPS or customer pickup, scheduling quarterly video customers, registering new video lending library customers and other related duties
  • Assist with stocking and other tasks as assigned
  • Attends Clearinghouse outreach events as assigned
  • Fill free literature clearinghouse orders, including boxing and shipping
  • Boxing Orders
  • Look for new literature to be added to clearinghouse and document to supervisor
  • Inventory file cabinets and other stock periodically
  • Print Literature
  • Straighten and dust the clearinghouse and bookstore

Minimum Qualifications:
High school diploma or GED
Basic computer skills
Good organizational and time management skills
Call center, retail or inventory management skills preferred
Knowledge of substance abuse preferred

Email resumes to Jackie@taadas.org


Position: Peer Recovery/General

Good Afternoon – if you are looking for a career and want to be a part of one of the nation’s largest agencies owned and operated by people with lived experience of mental health conditions and addictions now is the time to act. The Tennessee Mental Health Consumers' Association has several job openings throughout the state of Tennessee including several for Peer Recovery Specialists.

Here is the link to apply for TMHCA Jobs http://tmhca-tn.org/jobs/

If you are not the right person for these positions maybe you know someone that is so feel free to pass it on.

Tennessee Mental Health Consumers' Association

3931 Gallatin Pike Nashville, Tennessee 37216