Substance Use Disorder Treatment - Job Openings

Position: Fulltime Redline and Resource Specialist

Monday - Friday 9am - 5pm $10 - $12 per hour

Minimum Qualifications:

  • High school diploma or GED
  • Basic computer skills
  • Knowledge of substance abuse preferred
  • Good organizational and time management skills
  • Call center experience or skills preferred

Redline Responsibilities

  • Answer REDLINE as assigned; REDLINE responsibilities are primary and should always super cede any Resource Program support
    • Provide confidential, gambling, alcohol, tobacco and other drug information and referral resources according to REDLINE manual
    • Report any incorrect provider information, service trends or urgent issues to supervisor promptly
    • All interactions will be professional, courteous and supportive

Resource Program Duties

Resource program areas will be assigned to specific staff.  Those program area duties can include assignments in the Clearinghouse, Video Library or general Front Desk backup.  There will be a primary staff person designated for each task.  Front Desk duties are assigned to the Bookstore Specialist but all staff, regardless of job description, are expected to assist to greet people arriving at the front desk and support the Front Desk Duties as backup.  All REDLINE and Resource Staff participate with inventories as assigned.

  • Front Desk (Back up)
    • All staff should be cross trained to perform front desk tasks if need be
    • Describe services and direct customers
    • Check out customers
      • Makes change accurately
      • Attributes sales to the correct customer
    • All interactions will be professional, courteous and supportive
  • Clearinghouse – Literature
    • Perform intermittent inventories as assigned including file cabinets
    • Fill free literature clearinghouse orders, including boxing and shipping
    • Inform supervisor if publication titles are needed
    • Copy Literature as assigned
    • Look for new literature and document to supervisor
    • Supervises CSW/volunteer staff as assigned
    • Attends Clearinghouse outreach events as assigned
    • Straighten and dust


Supervisory Responsibilities:

  • None

Reports to:

  • REDLINE and Clearinghouse Coordinator

Send resumes to jackie@taadas.org